Reviews & Reputation Management
Understand our managed campaigns and how to navigate your Reviews & Reputation Management dashboard.
- Reviews & Reputation Management Login & Password Reset Instructions
- Enabling or Disabling AI-Generated Responses for your Google Review Response Management
- Review Generation & Net Promoter Score Survey Campaigns
- Reviews & Reputation Management Dashboard
- What is 10DLC and why do I need to register my business to send text messages?
- What to do if your Google My Business (GMB) listing gets suspended
- How can I manage or improve my brand reputation?
- What happens if someone does not click the review link and responds to the text message instead?
- How to encourage customers to provide feedback
- How many review requests should I be sending out at one time?
- Why do I see a difference in review count and review rating within the Engage Dashboard vs my review site?
- How do I respond to reviews from my BrightFire Engage Dashboard?
- How do I respond to reviews from my BrightFire account using AI-assisted review responses?
- How does BrightFire's review response template feature work?
- Can I delete a review using BrightFire's Engage Dashboard?
- How do I create a QR code to generate reviews?
- How can I get new reviews from my customers using BrightFire?
- How do I schedule a campaign?
- What are the benefits of a customer referral program?
- How to track your Referrals from the BrightFire Engage dashboard