--- title: Reviews & Reputation Management | Support Center description: Understand our managed campaigns and how to navigate your Reviews & Reputation Management dashboard. --- [Skip to content](https://support.brightfire.com/reviews-reputation-management#main-content) [Submit a Ticket](https://support.brightfire.com/kb-tickets/new) [Go to Customer Portal](https://support.brightfire.com/tickets-view) [![BrightFire Logo](https://support.brightfire.com/hs-fs/hubfs/Brightfire-logos-RGB_Brightfire-logo-registered-red.png?width=300&height=62&name=Brightfire-logos-RGB_Brightfire-logo-registered-red.png)](https://support.brightfire.com/) - [Go to brightfire.com](https://www.brightfire.com/) Open main navigation Close main navigation - [Go to brightfire.com](https://www.brightfire.com/) - [Submit a Ticket](https://support.brightfire.com/kb-tickets/new) - [Go to Customer Portal](https://support.brightfire.com/tickets-view) Find An Answer Instantly - There are no suggestions because the search field is empty. 1. 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[Reviews & Reputation Management](https://support.brightfire.com/reviews-reputation-management) # Reviews & Reputation Management Understand our managed campaigns and how to navigate your Reviews & Reputation Management dashboard. - [Reviews & Reputation Management Login & Password Reset Instructions](https://support.brightfire.com/reviews-reputation-management-login-password-reset-instructions) - [Enabling or Disabling AI-Generated Responses for your Google Review Response Management](https://support.brightfire.com/enabling-or-disabling-ai-generated-responses-for-your-google-review-response-management) - [Review Generation & Net Promoter Score Survey Campaigns](https://support.brightfire.com/review-generation-net-promoter-score-survey-campaigns) - [Reviews & Reputation Management Dashboard](https://support.brightfire.com/reviews-reputation-management-dashboard) - [What is 10DLC and why do I need to register my business to send text messages?](https://support.brightfire.com/why-do-i-need-to-register-my-business-to-send-text-messages) - [What to do if your Google My Business (GMB) listing gets suspended](https://support.brightfire.com/what-to-do-if-your-google-my-business-gmb-listing-gets-suspended) - [How can I manage or improve my brand reputation?](https://support.brightfire.com/how-can-i-manage-or-improve-my-brand-reputation) - [What happens if someone does not click the review link and responds to the text message instead?](https://support.brightfire.com/what-happens-if-someone-does-not-click-the-review-link-and-responds-to-the-text-message-instead) - [How to encourage customers to provide feedback](https://support.brightfire.com/how-to-encourage-customers-to-provide-feedback) - [How many review requests should I be sending out at one time?](https://support.brightfire.com/how-many-review-requests-should-i-be-sending-out-at-one-time) - [Why do I see a difference in review count and review rating within the Engage Dashboard vs my review site?](https://support.brightfire.com/why-do-i-see-a-difference-in-review-count-and-review-rating-within-the-engage-dashboard-vs-my-review-site) - [How do I respond to reviews from my BrightFire Engage Dashboard?](https://support.brightfire.com/how-do-i-respond-to-reviews-from-my-brightfire-engage-dashboard) - [How do I respond to reviews from my BrightFire account using AI-assisted review responses?](https://support.brightfire.com/how-do-i-respond-to-reviews-from-my-brightfire-account-using-ai-assisted-review-responses) - [How does BrightFire's review response template feature work?](https://support.brightfire.com/how-does-brightfires-review-response-template-feature-work) - [Can I delete a review using BrightFire's Engage Dashboard?](https://support.brightfire.com/can-i-delete-a-review-using-brightfires-engage-dashboard) - [How do I create a QR code to generate reviews?](https://support.brightfire.com/how-do-i-create-a-qr-code-to-generate-reviews) - [How can I get new reviews from my customers using BrightFire?](https://support.brightfire.com/how-can-i-get-new-reviews-from-my-customers-using-brightfire) - [How do I schedule a campaign?](https://support.brightfire.com/how-do-i-schedule-a-campaign) - [What are the benefits of a customer referral program?](https://support.brightfire.com/what-are-the-benefits-of-a-customer-referral-program) - [How to track your Referrals from the BrightFire Engage dashboard](https://support.brightfire.com/how-to-track-your-referrals-from-the-brightfire-engage-dashboard) See less ▼ - [My BrightFire](https://support.brightfire.com/my-brightfire) - [Billing](https://support.brightfire.com/billing) - [Insurance Agency Website](https://support.brightfire.com/insurance-agency-website#main-content) - [General](https://support.brightfire.com/insurance-agency-website#general) - [Content Management](https://support.brightfire.com/insurance-agency-website#content-management) - [Sales & Support Tool Suite](https://support.brightfire.com/insurance-agency-website#sales-support-tool-suite) - [Integrations](https://support.brightfire.com/insurance-agency-website#integrations) - [Domain Names](https://support.brightfire.com/insurance-agency-website#domain-names) - [Troubleshooting](https://support.brightfire.com/insurance-agency-website#troubleshooting) - 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