Skip to content
  • There are no suggestions because the search field is empty.

How to Engage with Your Social Media Posts in the Engage Dashboard

This guide explains how to manage and interact with engagements on your social media posts using the Engage section of your Engage Dashboard.

Accessing the Engage Section

  1. Navigate to the Social Tab: Log in to your Engage Dashboard and click on the Social tab in the left-hand menu.

  2. Open the Engage Section: In the secondary navigation bar, select the Engage section.

Managing Engagements

In the Engage section, you can view all interactions (e.g., comments, messages) on your connected social media pages. Here’s how to interact with them:

  • Like or Reply: Respond to comments and messages directly by liking or replying to them.

  • Add Tags: Apply tags to comments or messages for better organization and easier management.

  • Open or Close Engagements: Mark conversations as open or closed to keep the Engage page organized once a conversation is complete.

  • Filter by Network: Use the premade filters in the secondary navigation bar to quickly view content from each of your connected social media networks.

Need Further Assistance?

If you have questions about managing engagements, contact our support team at support@brightfire.com or visit our Help Center.