Each customer account supports a single payment method that is used for all BrightFire fees.
BrightFire accepts debit and credit cards issued by Visa, MasterCard, American Express, or Discover. We also accept ACH as a payment method.
Updating Your Credit or Debit Card Payment Method
Each customer account has a unique, secure link to update their payment method.
Please reference your email for any of your BrightFire receipts. BrightFire receipts include a link to update your payment method.
Please note that the unique link on your receipts supports only debit and credit card payment methods.
Updating Your ACH Payment Method
You can update your payment method to ACH using our self-service billing portal.
Click the link below and enter your billing email address. You'll receive an email with a link to log in to the portal, where you can update your payment method.
Self-Service Billing Portal: https://billing.brightfire.com/p/login/00gdQSb0u1snbGo9AA
Update Your Payment Method Through My BrightFire
You can access the self-service billing portal through the My BrightFire dashboard.
My BrightFire: https://my.brightfire.com
Once you log in to My BrightFire, scroll down to the Billing section and click the button to update your payment method.
Still Need Help?
If you still need help, please submit a ticket. A representative will reach out to you within 24 hours, Monday through Friday, 9 AM to 6 PM Eastern.