{"context":{"brandSettings":{"accentColor1":{"hex":"#ffffff"},"accentColor2":{"hex":"#444444"},"accentColor3":null,"bodyFont":null,"colors":[{"hex":"#bf1111"},{"hex":"#3574E3"},{"hex":"#ffffff"},{"hex":"#444444"},{"hex":"#102d7b"}],"fallbackFont":null,"favicon":{"domain":null,"name":"favicon.ico","src":"https://6645250.fs1.hubspotusercontent-na1.net/hubfs/6645250/Brightfire-logos-RGB_Brightfire-logo-icon-red.png"},"favicons":[{"domain":null,"name":"favicon.ico","src":"https://6645250.fs1.hubspotusercontent-na1.net/hubfs/6645250/Brightfire-logos-RGB_Brightfire-logo-icon-red.png"}],"fonts":[],"logo":{"alt":"BrightFire","domain":null,"height":209,"link":null,"name":"BrightFire","src":"https://6645250.fs1.hubspotusercontent-na1.net/hubfs/6645250/Brightfire-logos-RGB_Brightfire-logo-registered-red.png","width":1017},"logos":[{"alt":"BrightFire","domain":null,"height":209,"link":null,"name":"BrightFire","src":"https://6645250.fs1.hubspotusercontent-na1.net/hubfs/6645250/Brightfire-logos-RGB_Brightfire-logo-registered-red.png","width":1017},{"alt":"BrightFire","domain":null,"height":711,"link":null,"name":"BrightFire","src":"https://6645250.fs1.hubspotusercontent-na1.net/hubfs/6645250/Brightfire-logos-RGB_Brightfire-logo-icon-registered-red.png","width":714}],"primaryColor":{"hex":"#bf1111"},"primaryFavicon":{"domain":null,"name":"favicon.ico","src":"https://6645250.fs1.hubspotusercontent-na1.net/hubfs/6645250/Brightfire-logos-RGB_Brightfire-logo-icon-red.png"},"primaryFont":null,"primaryLogo":{"alt":"BrightFire","domain":null,"height":209,"link":null,"name":"BrightFire","src":"https://6645250.fs1.hubspotusercontent-na1.net/hubfs/6645250/Brightfire-logos-RGB_Brightfire-logo-registered-red.png","width":1017},"secondaryColor":{"hex":"#3574E3"}},"menuData":{"activeBranch":false,"activeNode":false,"blogNode":false,"categoryId":null,"children":[{"activeBranch":false,"activeNode":false,"blogNode":false,"categoryId":null,"children":[],"contentGroupId":null,"contentType":null,"errorMessage":null,"guid":null,"isDeleted":false,"isNonLinkingNode":false,"isPublished":true,"label":"My Tickets","level":1,"linkTarget":null,"live":true,"nodeType":3,"pageId":null,"pageTitle":null,"parentGuid":null,"slug":null,"state":null,"subcategory":null,"topLevelAncestorGuid":null,"url":"https://support.brightfire.com/tickets-view","urlParamStr":"","urlWithoutAnchor":"https://support.brightfire.com/tickets-view"},{"activeBranch":false,"activeNode":false,"blogNode":false,"categoryId":null,"children":[],"contentGroupId":null,"contentType":null,"errorMessage":null,"guid":null,"isDeleted":false,"isNonLinkingNode":false,"isPublished":true,"label":"Go to Knowledge Base","level":1,"linkTarget":null,"live":true,"nodeType":3,"pageId":null,"pageTitle":null,"parentGuid":null,"slug":null,"state":null,"subcategory":null,"topLevelAncestorGuid":null,"url":"http://support.brightfire.com/","urlParamStr":"","urlWithoutAnchor":"http://support.brightfire.com/"},{"activeBranch":false,"activeNode":false,"blogNode":false,"categoryId":null,"children":[],"contentGroupId":null,"contentType":null,"errorMessage":null,"guid":null,"isDeleted":false,"isNonLinkingNode":false,"isPublished":true,"label":"Sign Out","level":1,"linkTarget":null,"live":true,"nodeType":3,"pageId":null,"pageTitle":null,"parentGuid":null,"slug":null,"state":null,"subcategory":null,"topLevelAncestorGuid":null,"url":"https://support.brightfire.com/_hcms/mem/logout","urlParamStr":"","urlWithoutAnchor":"https://support.brightfire.com/_hcms/mem/logout"}],"contentGroupId":null,"contentType":null,"errorMessage":null,"guid":null,"isDeleted":false,"isNonLinkingNode":false,"isPublished":true,"label":null,"level":0,"linkTarget":null,"live":true,"nodeType":3,"pageId":null,"pageTitle":null,"parentGuid":null,"slug":null,"state":null,"subcategory":null,"topLevelAncestorGuid":null,"url":null,"urlParamStr":"","urlWithoutAnchor":"null"},"themeSettings":{"bodyFont":{"casing":null,"color":null,"css":"font-family: Inter, sans-serif;","fallback":"sans-serif","font":"Inter","font_set":"GOOGLE","letter_spacing":null,"line_height":null,"size":null,"size_unit":null,"style":"font-family: Inter, sans-serif; font-style: normal; font-weight: normal; text-decoration: none","styles":{"font-family":"Inter, sans-serif","font-style":"normal","font-weight":"normal","text-decoration":"none"},"variant":"regular"},"primaryFont":{"casing":null,"color":null,"css":"font-family: Fraunces, serif;","fallback":"serif","font":"Fraunces","font_set":"GOOGLE","letter_spacing":null,"line_height":null,"size":null,"size_unit":null,"style":"font-family: Fraunces, serif; font-style: normal; font-weight: normal; text-decoration: none","styles":{"font-family":"Fraunces, serif","font-style":"normal","font-weight":"normal","text-decoration":"none"},"variant":"regular"},"trellisBorderRadius":"rounded","trellisColorFillPrimaryDefault":{"color":"#bf1111","css":"#bf1111","hex":"#bf1111","opacity":null,"rgb":"rgb(191, 17, 17)","rgba":"rgba(191, 17, 17, 1)"},"trellisColorFillSecondaryDefault":{"color":"#3574E3","css":"#3574E3","hex":"#3574E3","opacity":null,"rgb":"rgb(53, 116, 227)","rgba":"rgba(53, 116, 227, 1)"},"trellisColorFillSurfaceDefault":"light","trellisColorFillTertiaryDefault":{"color":"#ffffff","css":"#ffffff","hex":"#ffffff","opacity":null,"rgb":"rgb(255, 255, 255)","rgba":"rgba(255, 255, 255, 1)"},"trellisColorTextInteractiveDefault":{"color":"#555555","css":"#555555","hex":"#555555","opacity":100,"rgb":"rgb(85, 85, 85)","rgba":"rgba(85, 85, 85, 1)"}}},"modules":{},"dndAreas":{},"globalPartials":{},"headHtml":"<meta name=\"viewport\" content=\"width=device-width, initial-scale=1\"> \n<script src=\"/hs/hsstatic/jquery-libs/static-1.1/jquery/jquery-1.7.1.js\"></script> \n<script>hsjQuery = window['jQuery'];</script> \n<meta property=\"og:description\" content=\"\"> \n<meta property=\"og:title\" content=\"\"> \n<meta name=\"twitter:description\" content=\"\"> \n<meta name=\"twitter:title\" content=\"\"> \n<style>\na.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px}\n</style> \n<style>\n  @font-face {\n    font-family: \"Fraunces\";\n    font-weight: 400;\n    font-style: normal;\n    font-display: swap;\n    src: url(\"/_hcms/googlefonts/Fraunces/regular.woff2\") format(\"woff2\"), url(\"/_hcms/googlefonts/Fraunces/regular.woff\") format(\"woff\");\n  }\n  @font-face {\n    font-family: \"Fraunces\";\n    font-weight: 700;\n    font-style: normal;\n    font-display: swap;\n    src: url(\"/_hcms/googlefonts/Fraunces/700.woff2\") format(\"woff2\"), url(\"/_hcms/googlefonts/Fraunces/700.woff\") format(\"woff\");\n  }\n  @font-face {\n    font-family: \"Inter\";\n    font-weight: 400;\n    font-style: normal;\n    font-display: swap;\n    src: url(\"/_hcms/googlefonts/Inter/regular.woff2\") format(\"woff2\"), url(\"/_hcms/googlefonts/Inter/regular.woff\") format(\"woff\");\n  }\n  @font-face {\n    font-family: \"Inter\";\n    font-weight: 700;\n    font-style: normal;\n    font-display: swap;\n    src: url(\"/_hcms/googlefonts/Inter/700.woff2\") format(\"woff2\"), url(\"/_hcms/googlefonts/Inter/700.woff\") format(\"woff\");\n  }\n</style> \n<!--  Added by GoogleAnalytics4 integration --> \n<script>\nvar _hsp = window._hsp = window._hsp || [];\nwindow.dataLayer = window.dataLayer || [];\nfunction gtag(){dataLayer.push(arguments);}\n\nvar useGoogleConsentModeV2 = true;\nvar waitForUpdateMillis = 1000;\n\n\nif (!window._hsGoogleConsentRunOnce) {\n  window._hsGoogleConsentRunOnce = true;\n\n  gtag('consent', 'default', {\n    'ad_storage': 'denied',\n    'analytics_storage': 'denied',\n    'ad_user_data': 'denied',\n    'ad_personalization': 'denied',\n    'wait_for_update': waitForUpdateMillis\n  });\n\n  if (useGoogleConsentModeV2) {\n    _hsp.push(['useGoogleConsentModeV2'])\n  } else {\n    _hsp.push(['addPrivacyConsentListener', function(consent){\n      var hasAnalyticsConsent = consent && (consent.allowed || (consent.categories && consent.categories.analytics));\n      var hasAdsConsent = consent && (consent.allowed || (consent.categories && consent.categories.advertisement));\n\n      gtag('consent', 'update', {\n        'ad_storage': hasAdsConsent ? 'granted' : 'denied',\n        'analytics_storage': hasAnalyticsConsent ? 'granted' : 'denied',\n        'ad_user_data': hasAdsConsent ? 'granted' : 'denied',\n        'ad_personalization': hasAdsConsent ? 'granted' : 'denied'\n      });\n    }]);\n  }\n}\n\ngtag('js', new Date());\ngtag('set', 'developer_id.dZTQ1Zm', true);\ngtag('config', 'G-JNDKN1218J');\n</script> \n<script async src=\"https://www.googletagmanager.com/gtag/js?id=G-JNDKN1218J\"></script> \n<!-- /Added by GoogleAnalytics4 integration --> \n<link rel=\"canonical\" href=\"https://support.brightfire.com/hs/portals/customer-portal-app/brand\"> \n<meta property=\"og:url\" content=\"https://support.brightfire.com/hs/portals/customer-portal-app/brand\"> \n<meta http-equiv=\"content-language\" content=\"en\">","footerHtml":"<!-- HubSpot performance collection script --> \n<script defer src=\"/hs/hsstatic/content-cwv-embed/static-1.1293/embed.js\"></script> \n<!-- Start of HubSpot Analytics Code --> \n<script type=\"text/javascript\">\nvar _hsq = _hsq || [];\n_hsq.push([\"setContentType\", \"app-page\"]);\n_hsq.push([\"setCanonicalUrl\", \"https:\\/\\/support.brightfire.com\\/hs\\/portals\\/customer-portal-app\\/brand\"]);\n_hsq.push([\"setPageId\", \"212021711445\"]);\n_hsq.push([\"setContentMetadata\", {\n    \"contentPageId\": 212021711445,\n    \"legacyPageId\": \"212021711445\",\n    \"contentFolderId\": null,\n    \"contentGroupId\": null,\n    \"abTestId\": null,\n    \"languageVariantId\": 212021711445,\n    \"languageCode\": \"en\",\n    \n    \n}]);\n</script> \n<script type=\"text/javascript\" id=\"hs-script-loader\" async defer src=\"/hs/scriptloader/6645250.js\"></script> \n<!-- End of HubSpot Analytics Code --> \n<script type=\"text/javascript\">\nvar hsVars = {\n    render_id: \"c27108e4-0f8c-49ad-87bb-46514b68c447\",\n    ticks: 1778129226295,\n    page_id: 212021711445,\n    \n    content_group_id: 0,\n    portal_id: 6645250,\n    app_hs_base_url: \"https://app.hubspot.com\",\n    cp_hs_base_url: \"https://cp.hubspot.com\",\n    language: \"en\",\n    analytics_page_type: \"app-page\",\n    scp_content_type: \"\",\n    \n    analytics_page_id: \"212021711445\",\n    category_id: 20,\n    folder_id: 0,\n    is_hubspot_user: false\n}\n</script> \n<script defer src=\"/hs/hsstatic/HubspotToolsMenu/static-1.640/js/index.js\"></script>","headElements":[{"tag":"meta","attributes":{"name":"viewport","content":"width=device-width, initial-scale=1"}},{"tag":"script","attributes":{"src":"/hs/hsstatic/jquery-libs/static-1.1/jquery/jquery-1.7.1.js"}},{"tag":"script","children":[{"tag":"#text","text":"hsjQuery = window['jQuery'];"}]},{"tag":"meta","attributes":{"property":"og:description","content":""}},{"tag":"meta","attributes":{"property":"og:title","content":""}},{"tag":"meta","attributes":{"name":"twitter:description","content":""}},{"tag":"meta","attributes":{"name":"twitter:title","content":""}},{"tag":"style","children":[{"tag":"#text","text":"a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px}"}]},{"tag":"style","children":[{"tag":"#text","text":"@font-face {\n    font-family: \"Fraunces\";\n    font-weight: 400;\n    font-style: normal;\n    font-display: swap;\n    src: url(\"/_hcms/googlefonts/Fraunces/regular.woff2\") format(\"woff2\"), url(\"/_hcms/googlefonts/Fraunces/regular.woff\") format(\"woff\");\n  }\n  @font-face {\n    font-family: \"Fraunces\";\n    font-weight: 700;\n    font-style: normal;\n    font-display: swap;\n    src: url(\"/_hcms/googlefonts/Fraunces/700.woff2\") format(\"woff2\"), url(\"/_hcms/googlefonts/Fraunces/700.woff\") format(\"woff\");\n  }\n  @font-face {\n    font-family: \"Inter\";\n    font-weight: 400;\n    font-style: normal;\n    font-display: swap;\n    src: url(\"/_hcms/googlefonts/Inter/regular.woff2\") format(\"woff2\"), url(\"/_hcms/googlefonts/Inter/regular.woff\") format(\"woff\");\n  }\n  @font-face {\n    font-family: \"Inter\";\n    font-weight: 700;\n    font-style: normal;\n    font-display: swap;\n    src: url(\"/_hcms/googlefonts/Inter/700.woff2\") format(\"woff2\"), url(\"/_hcms/googlefonts/Inter/700.woff\") format(\"woff\");\n  }"}]},{"tag":"script","children":[{"tag":"#text","text":"var _hsp = window._hsp = window._hsp || [];\nwindow.dataLayer = window.dataLayer || [];\nfunction gtag(){dataLayer.push(arguments);}\n\nvar useGoogleConsentModeV2 = true;\nvar waitForUpdateMillis = 1000;\n\n\nif (!window._hsGoogleConsentRunOnce) {\n  window._hsGoogleConsentRunOnce = true;\n\n  gtag('consent', 'default', {\n    'ad_storage': 'denied',\n    'analytics_storage': 'denied',\n    'ad_user_data': 'denied',\n    'ad_personalization': 'denied',\n    'wait_for_update': waitForUpdateMillis\n  });\n\n  if (useGoogleConsentModeV2) {\n    _hsp.push(['useGoogleConsentModeV2'])\n  } else {\n    _hsp.push(['addPrivacyConsentListener', function(consent){\n      var hasAnalyticsConsent = consent && (consent.allowed || (consent.categories && consent.categories.analytics));\n      var hasAdsConsent = consent && (consent.allowed || (consent.categories && consent.categories.advertisement));\n\n      gtag('consent', 'update', {\n        'ad_storage': hasAdsConsent ? 'granted' : 'denied',\n        'analytics_storage': hasAnalyticsConsent ? 'granted' : 'denied',\n        'ad_user_data': hasAdsConsent ? 'granted' : 'denied',\n        'ad_personalization': hasAdsConsent ? 'granted' : 'denied'\n      });\n    }]);\n  }\n}\n\ngtag('js', new Date());\ngtag('set', 'developer_id.dZTQ1Zm', true);\ngtag('config', 'G-JNDKN1218J');"}]},{"tag":"script","attributes":{"async":"","src":"https://www.googletagmanager.com/gtag/js?id=G-JNDKN1218J"}},{"tag":"link","attributes":{"rel":"canonical","href":"https://support.brightfire.com/hs/portals/customer-portal-app/brand"}},{"tag":"meta","attributes":{"property":"og:url","content":"https://support.brightfire.com/hs/portals/customer-portal-app/brand"}},{"tag":"meta","attributes":{"http-equiv":"content-language","content":"en"}}],"footerElements":[{"tag":"script","attributes":{"defer":"","src":"/hs/hsstatic/content-cwv-embed/static-1.1293/embed.js"}},{"tag":"script","children":[{"tag":"#text","text":"var _hsq = _hsq || [];\n_hsq.push([\"setContentType\", \"app-page\"]);\n_hsq.push([\"setCanonicalUrl\", \"https:\\/\\/support.brightfire.com\\/hs\\/portals\\/customer-portal-app\\/brand\"]);\n_hsq.push([\"setPageId\", \"212021711445\"]);\n_hsq.push([\"setContentMetadata\", {\n    \"contentPageId\": 212021711445,\n    \"legacyPageId\": \"212021711445\",\n    \"contentFolderId\": null,\n    \"contentGroupId\": null,\n    \"abTestId\": null,\n    \"languageVariantId\": 212021711445,\n    \"languageCode\": \"en\",\n    \n    \n}]);"}],"attributes":{"type":"text/javascript"}},{"tag":"script","id":"hs-script-loader","attributes":{"async":"","defer":"","src":"/hs/scriptloader/6645250.js","type":"text/javascript"}},{"tag":"script","children":[{"tag":"#text","text":"var hsVars = {\n    render_id: \"c27108e4-0f8c-49ad-87bb-46514b68c447\",\n    ticks: 1778129226295,\n    page_id: 212021711445,\n    \n    content_group_id: 0,\n    portal_id: 6645250,\n    app_hs_base_url: \"https://app.hubspot.com\",\n    cp_hs_base_url: \"https://cp.hubspot.com\",\n    language: \"en\",\n    analytics_page_type: \"app-page\",\n    scp_content_type: \"\",\n    \n    analytics_page_id: \"212021711445\",\n    category_id: 20,\n    folder_id: 0,\n    is_hubspot_user: false\n}"}],"attributes":{"type":"text/javascript"}},{"tag":"script","attributes":{"defer":"","src":"/hs/hsstatic/HubspotToolsMenu/static-1.640/js/index.js"}}],"fontData":{"preloads":["/_hcms/googlefonts/Fraunces/regular.woff2","/_hcms/googlefonts/Fraunces/700.woff2","/_hcms/googlefonts/Inter/regular.woff2","/_hcms/googlefonts/Inter/700.woff2"],"css":"<style>@font-face{font-family:\"Fraunces\";font-weight:400;font-style:normal;font-display:swap;src:url(/_hcms/googlefonts/Fraunces/regular.woff2) format(\"woff2\"),url(/_hcms/googlefonts/Fraunces/regular.woff) format(\"woff\")}@font-face{font-family:\"Fraunces\";font-weight:700;font-style:normal;font-display:swap;src:url(/_hcms/googlefonts/Fraunces/700.woff2) format(\"woff2\"),url(/_hcms/googlefonts/Fraunces/700.woff) format(\"woff\")}@font-face{font-family:\"Inter\";font-weight:400;font-style:normal;font-display:swap;src:url(/_hcms/googlefonts/Inter/regular.woff2) format(\"woff2\"),url(/_hcms/googlefonts/Inter/regular.woff) format(\"woff\")}@font-face{font-family:\"Inter\";font-weight:700;font-style:normal;font-display:swap;src:url(/_hcms/googlefonts/Inter/700.woff2) format(\"woff2\"),url(/_hcms/googlefonts/Inter/700.woff) format(\"woff\")}</style>"}}